Nursing homes/healthcare facilities must implement a compliance and ethics program that includes an effective way to communicate the program's standards, policies, and procedures through a training program or in another practical manner. For organizations with five or more facilities, annual training for staff on the compliance and ethics program must also be conducted. All training should support current scope and standards of practice, and there should be a process in place to track staff participation. This will help nursing homes/healthcare facilities reduce deficiencies most commonly cited during the CMS survey process, such as infection control and accident prevention.

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