The California Department of Social Services (CDSS) has issued a new Provider Information Notice (PIN) regarding the continued use of the Everbridge Emergency Notification System for notifying healthcare facilities, including nursing homes, about disasters such as wildfires, Public Safety Power Shutoffs, earthquakes, and flash floods. The Everbridge system will send notifications to facilities either requesting information about their operational status during evacuation events or providing informational updates during non-evacuation events. Facilities must respond to these notifications promptly, even if they are not directly impacted by the disaster. Failure to respond may result in local Regional Office staff contacting the facility directly to assess its status. The PIN also emphasizes the importance of keeping contact information up-to-date with local Regional Offices and regularly reviewing and updating emergency/disaster plans to ensure compliance with all applicable statutes and regulations.

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