The California Department of Social Services (CDSS) has issued a new Provider Information Notice (PIN) requiring specific individuals to maintain a valid mailing address and notify the department within ten days of any changes. This regulation, effective April 1, 2022, applies to individuals with a criminal record clearance or exemption. Healthcare facilities, including nursing homes, must ensure that their employees and staff are aware of this requirement. Individuals can update their mailing address through various methods, such as their Guardian account, email, phone, fax, or mail. Non-compliance may result in ineffective communication related to criminal record clearances or exemptions. Facilities should monitor the CDSS website for the latest PINs and updates.

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