The Centers for Medicare & Medicaid Services (CMS) has issued a new Quality & Safety Memo, QSO-22-02-ALL, outlining changes to COVID-19 survey activities and increased oversight in nursing homes. The memo aims to address the backlog of complaint and recertification surveys by revising criteria for conducting COVID-19 Focused Infection Control (FIC) Surveys, providing guidance for resuming recertification surveys, and offering temporary guidance and minor flexibilities related to complaint investigations. CMS is also increasing oversight in nursing homes to focus on quality-of-life and quality-of-care concerns. Nursing homes and other healthcare facilities must now adapt to these changes, ensuring compliance with the updated regulations and guidelines. The memo emphasizes the importance of addressing concerns related to nurse competency, inappropriate use of antipsychotic medications, and other areas of potential risk to residents' health and safety.

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