The California Department of Social Services (CDSS) has issued a Provider Information Notice (PIN) announcing updates to the implementation of the Guardian background check data system for healthcare facilities. Since its implementation on January 15, 2021, the system has experienced unexpected challenges and delays in the background check process. To minimize delays, applicants are encouraged to submit applications through the Guardian Applicant portal, using a valid email address and unique PIN code provided by their agency. If applicants or agencies cannot use Guardian, they may initiate the background check process by submitting the appropriate Live Scan form. The CDSS advises against submitting fingerprints multiple times, as this may cause delays. The Guardian Webpage offers user guides and tutorial videos for assistance. The decommissioning of the California Background Clearance Listing website and the Background Check Status website has been clarified, as they cannot exchange accurate information with Guardian.

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