The California Department of Public Health (CDPH) has issued a new All Facilities Letter (AFL) requesting updated emergency contact information from all healthcare facilities, including nursing homes. The designated emergency contact must be reachable and able to respond 24 hours a day. Facilities are also encouraged to provide an alternate point of contact. The CDPH is requesting contact information for a designated AFL recipient, who will be the primary recipient for departmental communications. Facilities are encouraged to sign up with their county emergency medical services agency and/or local department of public health emergency communications system. The CDPH Facility Emergency Contacts Survey Web App should be used to provide the requested information. Designation of an individual as a facility's emergency contact is voluntary, and personally identifiable information will be kept confidential to the extent possible. Those with questions or needing assistance can email the CDPH Duty Officer at CHCQDutyOfficer@cdph.ca.gov.

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