The All Plan Letter 24-016 outlines requirements for Medi-Cal managed care plans (MCPs) to implement a Diversity, Equity, and Inclusion (DEI) training program. This initiative aims to enhance cultural competency, eliminate health disparities, and improve care quality for diverse Medi-Cal members. MCPs must develop and monitor DEI training for all staff and providers, ensuring it aligns with health equity standards. The program includes ongoing evaluations, community input, and specific training on cultural and linguistic needs, with compliance monitored by the Department of Health Care Services.

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