Nursing homes and other healthcare facilities must develop, implement, and maintain an effective infection prevention and control training program for all staff, including direct and indirect care, contracted staff, and volunteers. The program must include training on the standards, policies, and procedures of the infection prevention and control program, and must cover topics such as surveillance systems, when and to whom incidents should be reported, standard and transmission-based precautions, occupational health policies, and proper infection prevention and control practices when performing resident care activities. The facility must have a process in place to track staff participation in and understanding of the required training. Facilities must also respond to staff concerns and requests for training. These changes will help nursing homes and healthcare facilities to increase the quality of care for residents by reducing deficiencies cited during the CMS survey process.

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