Nursing homes and other healthcare facilities must provide training to staff on the rights of residents and their own responsibilities to care for them. This training should cover the topics outlined in §483.10 and include learning objectives, performance standards, and evaluation criteria. Facilities must also have a process in place to validate that training is completed and staff performance should be assessed to ensure they can integrate the knowledge and skills required. If concerns are identified, survey teams should use interviews, observations, and record reviews to help determine compliance. This training requirement will impact nursing homes and other healthcare facilities by ensuring that staff understand and support the rights of residents.

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