Nursing homes and other healthcare facilities are required to post a list of names, addresses, and telephone numbers of relevant state agencies and advocacy groups, as well as a statement that residents may file a complaint with the State Survey Agency in regards to any suspected violations of state or federal nursing facility regulations. This includes resident abuse, neglect, exploitation, misappropriation of resident property, and non-compliance with advanced directives requirements. Nursing homes and healthcare facilities must take action to post the required information for their residents in an accessible and understandable form.

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