Nursing homes and other healthcare facilities are required to assist with transportation arrangements to and from the source of service for residents who need assistance. This includes considering the resident's clinical, physical, mental, and financial condition, and not requiring the facility to cover the costs of transportation. If appointments are cancelled due to difficulties with transportation, the facility should determine if this was due to their own procedures. Nursing homes and healthcare facilities need to ensure that they are assisting residents in making transportation arrangements and not adversely affecting resident care or treatment.
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