Nursing homes and other healthcare facilities must employ professionals necessary to meet the requirements of the law, who must be licensed, certified, or registered in accordance with applicable state laws. If there is any doubt about the qualifications or competencies of any personnel, the facility must verify their qualifications with the appropriate state registry or professional licensing body. Specific personnel, such as activities professionals, nursing staff, food and nutrition staff, and social workers must meet additional requirements, and if these requirements are not met, they must be cited under F839. Facilities must also designate a physician to serve as a Medical Director, and if they have not done so, they must be cited under F841. This letter requires nursing homes and other healthcare facilities to take extra steps to ensure that their personnel are qualified and meet the necessary requirements.

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