Nursing homes and other healthcare facilities must ensure that their residents receive proper treatment and assistive devices to maintain vision and hearing abilities. This includes making appointments and arranging transportation to an office of a practitioner specializing in the treatment of vision or hearing impairment or the office of a professional specializing in the provision of vision or hearing assistive devices. Facilities must assist residents and their representatives in locating and utilizing any available resources for the provision of the services the resident needs, including making appointments and arranging transportation to obtain needed services. They must also assist in locating and replacing lost devices. When determining if the facility meets these requirements, the Activities of Daily Living and Communication-Sensory Critical Element (CE) Pathways should be used, along with the interpretive guidelines. Nursing homes and healthcare facilities must take these actions to ensure that residents are receiving proper care and treatment.

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