This letter from CMS outlines the requirements for nursing homes and healthcare facilities to provide information to residents and their representatives about their rights, services, facility policies and procedures, as well as resident responsibilities. It also states that the information must be provided both orally and in writing in a language that the resident and/or their representative understands. Nursing homes and healthcare facilities must also provide the State-developed notice of Medicaid rights and obligations when applicable. Receipt of this information must be acknowledged in writing. This letter will impact nursing homes and healthcare facilities by requiring them to provide information to residents and their representatives in a manner that is clear and understandable, as well as provide the State-developed notice of Medicaid rights and obligations when applicable. Additionally, nursing homes and healthcare facilities must have written translations, including Braille, and make the services of an interpreter available as needed. They must also provide ongoing communication to residents about their rights.

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