Nursing homes/healthcare facilities must have a policy regarding food brought to residents by family and other visitors, which must include ensuring facility staff assists the resident in accessing and consuming the food, if the resident is not able to do so on their own. The facility must also ensure that food brought in by family or visitors is stored in a way that is either separate or easily distinguishable from facility food. The facility must also help family and visitors understand safe food handling practices and provide the policy in a language the resident can understand. If the facility is assisting with reheating or other preparation activities, facility staff must use safe food handling practices. Nursing homes/healthcare facilities must also assess if residents are allowed to accept food from any friends, family, visitors, or other guests and ensure the policy is provided orally and in writing in a manner the resident can understand. They must also ensure the safe storage, handling, or service of food.

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