Nursing homes and other healthcare facilities must provide training to their staff that educates them on activities that constitute abuse, neglect, exploitation, and misappropriation of resident property, procedures for reporting incidents, and dementia management and resident abuse prevention. Training should include verbal, mental, sexual or physical abuse, taking or using photographs or recordings of residents in a demeaning or humiliating manner, theft of a resident's personal belongings, involuntary seclusion of a resident, exploitation of a resident, and neglect of a resident. It should also include procedures and Federal and State requirements for reporting abuse, neglect, exploitation, and misappropriation of resident property, reporting reasonable suspicion of a crime against a resident, educating staff on factors related to dementia care and abuse prevention, conflict resolution and anger management skills, and identifying and addressing factors that may precipitate abuse/neglect/exploitation. Facilities must also have a process in place to track staff participation in the required trainings. These new actions will ensure that nursing homes and other healthcare facilities are providing a safe and secure environment for their residents, and that staff are equipped with the knowledge and skills to identify and prevent abuse, neglect, exploitation, and misappropriation of resident property.

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