This letter outlines the requirements for nursing homes and other healthcare facilities to establish and implement written policies and procedures for feedback, data collection systems, and monitoring, including adverse event monitoring. It requires collecting feedback from direct care staff, other staff, residents, and resident representatives, and using the information to identify high-risk, high-volume, and/or problem-prone areas. Facilities must also develop and monitor performance indicators, and take corrective action to address any quality deficiencies. The letter also requires facilities to develop and implement a Quality Assurance and Performance Improvement (QAPI) program, which takes a systematic, interdisciplinary, comprehensive, and data-driven approach to maintain and improve safety and quality. Nursing homes and healthcare facilities must set priorities for their performance improvement activities, track medical errors and adverse resident events, analyze their causes, and implement preventive actions and mechanisms.

Summaries are generataed using AI. Check important information.