The California Department of Health has issued an All Facilities Letter informing healthcare facilities that Livanta LLC has contracted with the Centers for Medicare and Medicaid Services' Quality Improvement Organization (QIO) Program. Livanta will act as the Beneficiary and Family-Centered Care Quality Improvement Organization (BFFCC-QIO) to support case review and monitoring activities. Since August 1, 2014, Livanta has been conducting all Medicare quality review cases, appeals, and complaints for Area 5, which includes California. The letter also provides updates and reminders for providers, such as checking case status online, signing Memoranda of Agreement with Livanta, and contact information. Healthcare facilities must comply with these requirements to ensure proper case review and monitoring.

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