The California Department of Social Services (CDSS) has issued a new Provider Information Notice (PIN) to provide guidance on assisting residents with voting in adult and senior care residential facilities. The PIN highlights the importance of keeping residents connected with civic life, including voting, and reminds licensees that residents have the right to receive assistance in exercising their right to vote. Licensees and facility staff must help residents in ways that observe privacy and confidentiality, such as helping with registering to vote, reminding of important deadlines, and advising on different ways to vote. The PIN also emphasizes COVID-19 safety precautions, such as encouraging residents to register early and vote by mail, and handling ballots with gloves. Non-compliance with these guidelines may result in consequences for the facility.

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