The California Department of Social Services (CDSS) has issued a new Provider Information Notice (PIN) to address the issue of social isolation in healthcare facilities, particularly nursing homes. The PIN emphasizes the importance of keeping residents socially engaged while adhering to COVID-19 physical distancing guidelines. It provides guidance on the health and safety risks of social isolation, preventative measures to mitigate social isolation, and reminds licensees of their roles and responsibilities in keeping residents socially engaged. Healthcare facilities must ensure that residents receive necessary medical care and participate in planned activities that promote social interaction. They should also allow visitation in accordance with PIN 20-38-ASC and follow guidance on gatherings as per PIN-20-42-ASC. Failure to comply with these guidelines may result in negative health impacts for residents and potential consequences for non-compliant facilities.

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