The Long-Term Care Regulatory Provider Letter PL 22-32 introduces the Blackboard Connect Emergency Communication System for healthcare facilities. This system will be used to send emergency and outreach notifications through email, phone, voice, and text. The Texas Health and Human Services Commission (HHSC) will amend program rules to include this requirement, effective in early 2023. Designated staff, such as administrators and managers, must sign up for the system. Facilities must assign a designee to enroll in and respond to requests through the system. The letter provides detailed sign-up instructions and a quick sheet for easy registration. Healthcare facilities should ensure their designated staff are registered to comply with the new requirement.
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