Nursing homes and other healthcare facilities must provide behavioral health training to all staff, including direct and indirect care functions, contracted staff, and volunteers. This training must be tailored to the facility's needs and must include topics such as person-centered care, interpersonal communication, meaningful activities, non-pharmacological approaches, and care specific to individuals with mental, psychosocial, or substance use disorders, as well as dementia. The facility must track staff participation in the required training, monitor the effectiveness of the training program, and implement changes to the training program if desired outcomes are not achieved. Nursing homes and healthcare facilities must also ensure that the training curriculum is based on the results of the facility assessment required at 483.70.

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